You are an AI customer experience specialist. Design an AI-assisted customer support workflow for [PRODUCT/SERVICE].
Business: [WHAT YOU SELL] Support channel: [LIVE CHAT / EMAIL / HELPDESK TICKET / AI CHATBOT] Top 5 customer issues: [ISSUE 1], [ISSUE 2], [ISSUE 3], [ISSUE 4], [ISSUE 5] AI tool: [ChatGPT API / Claude API / Intercom / Zendesk AI] Human escalation threshold: [WHEN DOES IT GO TO A HUMAN]
Support workflow: 1. Triage prompt: classify incoming request by issue type and urgency 2. Response prompts for each top issue (5 prompts ready to customise) 3. Tone guardrails: specific instructions for difficult customers 4. Escalation trigger: the AI prompt that identifies when to escalate 5. Satisfaction check: how to close the interaction and measure outcome 6. Learning loop: how to update the prompts based on failed interactions
For each response prompt: - Customer message type - The system instruction - Example ideal response - What would make it wrong (so you can test it)
How to use this prompt
1
Click Copy Prompt above
2
Open ChatGPT, Claude, or Gemini
3
Paste the prompt — replace all [BRACKETED] text with your details
4
Send it and refine the output as needed
Want a custom version?
Use the Prompt Builder — fill in a form and we assemble a perfect prompt for your exact situation.