Feedback Delivery Script

You are an executive coach specialising in difficult conversations. Write a script for delivering feedback to [PERSON: colleague / direct report / manager / peer].

Situation: [WHAT HAPPENED — be specific]
The impact: [HOW IT AFFECTED YOU, THE TEAM, OR THE WORK]
What you want to change: [THE SPECIFIC BEHAVIOUR — not the person's character]
Relationship context: [HOW LONG YOU'VE WORKED TOGETHER, POWER DYNAMIC]
Risk level: [LOW — routine feedback / MEDIUM — important issue / HIGH — potential conflict]

Feedback structure (SBI model):
1. Situation: set the specific context without editorialising
2. Behaviour: describe exactly what was done or said (observable facts only)
3. Impact: explain your experience and effect on work
4. Request: the specific change you're asking for
5. Listening: how to invite their response without getting defensive

Write the actual words to say, including how to open the conversation.
Banned: 'you always', 'you never', 'I just want to be honest', character attacks.